Front Desk Operations

About Peas:

Peas is a warm, playful community space where children can explore, learn, and build connections. We welcome families for drop-off care, play, classes, and coffee. Our goal is to create a space that feels safe, joyful, and community-centered — a place where kids can flourish and parents feel supported.

Who we’re looking for:

Our Front Desk Operations team member is the friendly, organized presence that helps Peas run smoothly for families and guests. You’ll be the first face people see when they arrive — making them feel at home, answering questions, and ensuring our space stays tidy and inviting.

Things don’t always go perfectly — a check-in hiccup, a frustrated parent, a system that’s moving slow. We need someone who takes these moments in stride: calm, solution-focused, and never rattled. If that sounds like you, this role is for you.

What the job entails:

Responsibilities:

  • Warmly greet families and guests, manage check-in, and answer questions

  • Troubleshoot day-to-day friction points — from check-in flow to family concerns — with patience and good judgment

  • Keep the space neat, welcoming, and well-stocked throughout the day

  • Maintain the coffee bar so it looks inviting and supplies are always ready

  • Assist families with information about our programs, events, and offerings

  • Represent Peas with friendliness, professionalism, and care

Must Haves:

  • A warm, approachable, and helpful personality

  • Excellent communication and guest-service skills

  • Grace under pressure — you stay composed and constructive when things don’t go as planned

  • Tech savvy — you pick up new tools and software quickly and don’t shy away from figuring things out

  • Incredibly reliable — consistency is key to keeping Peas running smoothly

  • Pride in maintaining an organized, welcoming environment

  • Ability to balance multiple small tasks while staying calm and attentive

  • Reliable transportation to our Nyack location

Perks & Benefits

  • Complimentary beverages while you work

  • Free day passes for your children — one pass per day worked, per week

  • Flexible scheduling — we build your shifts around your availability, and time off is easy to request when life happens

THE LOGISTICS:

  • Employment-Type: Part-time employee

  • Age Requirement: 17 and older

  • Pay: $17/hour

  • Hours: Any day of the week, 9:00am - 4:00pm. We schedule based on availability.

Like how this sounds? Apply to join our team!